managed IT Support services for east sussex businesses
When your technology works, your business works. When it doesn’t, everything grinds to a halt. A FYDUS managed IT support plan gives your business a dedicated local team keeping your systems running smoothly – proactively spotting and resolving issues before they become problems, and responding fast when something does go wrong. Microsoft certified, friendly, and based right here in East Sussex.
Your IT Department, Without the Overhead
Most small businesses can’t justify hiring a full-time IT person – but that doesn’t mean you should be left to figure things out yourself. A managed IT support plan from FYDUS gives you access to expert technical support whenever you need it, for a fixed monthly cost you can plan around. We look after your devices, your network, your software and your security, so you can focus on running your business instead of fighting with technology. Think of us as your IT department – just without a desk in the corner.
Proactive Support, Not Just Reactive Fix-Ups
Most IT problems don’t appear out of nowhere – there are warning signs. With a managed support plan, we monitor your systems continuously, catching issues early before they escalate into downtime or data loss. From software updates and security patches to hardware health and network performance, we keep everything in check in the background. And when something does need attention urgently, you won’t be left on hold – you’ll have a real local contact who knows your setup and gets it sorted.
What’s included
Everything your business IT needs, managed for you
Device & Software Management
We keep all your business devices – laptops, desktops, tablets and peripherals – updated, healthy and performing at their best. Software updates, driver patches, licence management and configuration are all handled in the background so your team never has to think about it. If a device develops a problem, we’re on it before it brings someone’s day to a standstill.
Network & Connectivity
A slow or unreliable network affects everyone in your business. We monitor your network infrastructure, manage router and switch configurations, and troubleshoot connectivity issues quickly when they arise. Whether it’s a Wi-Fi dead spot, a VPN that won’t connect or a broadband fault that needs chasing, we handle it – so your team stays connected and productive.
Security & Threat Monitoring
Cyber threats are a real and growing risk for small businesses, and most attacks target companies that assume they’re too small to be a target. We keep your business protected with active security monitoring, managed antivirus, patch management and regular security reviews. If something suspicious is detected, we act immediately – not after you’ve noticed something’s wrong.
Helpdesk & On-Site Support
When your team hits a problem, they need help fast. Our helpdesk gives your staff a direct line to a real person who can resolve most issues remotely within the hour. For the things that need a physical presence, we’ll come to you. No ticket queues, no call centres, no bouncing between departments – just straightforward help from a local team that knows your business.
Pricing
A solution for every business
No matter the size of your business, we have a digital solution to match your budget. We believe that no business should be left behind.
£25
/Device/Month
Basic Care
Reliable day-to-day IT support to keep your business running smoothly.
£45
/Device/Month
Business Care
Proactive IT support with enhanced security and business continuity.
POA
Business Care
Full IT support for teams of 10 or more – scoped, priced and delivered around your team.
